Testimonials

• Staab & Sons definitely proved they were different than most of the competition on the coldest night of the year. Our furnace went down around 11:30pm (outside temp. -7) and I proceeded to call around to try to get service. Everyone was busy and said I would be looking at the next day as far as service. However, I received al call from Rich (technician) stating the same, but asking what my problem was. He determined what the possible problem was and asked how mechanically inclined I was? He described the basic procedure and asked me to follow up with him. I proceeded to follow his instructions and to my surprise, the furnace was back in action and the fear and tension in mu house was gone. The next day I still had Jim (technician) come out to check the system. The great experience from the night before continued as Jim thoroughly inspected the system and explained some maintenance issues, but said I had fixed the problem and that we had a good sound system. From my experience it is apparent that Staab & Sons is in the business of attaining long term customers by simply doing the needed service. This is rare, as I have heard many horror stories from friends and family. From the amount of people that have asked me for you company name and number after explaining my experience, I'm sure you will have a few more customers. When it's truly time for a new furnace, I look forward to having Staab & Sons installing it and that's a comforting thought. Rick, Jim and your receptionist did a fantastic job.

  John Allen

• Cliff is wonderful. He is the best plumber we have ever had. He is the reason we will always call Staab with all of our plumbing needs. He is a pleasure to have in our home. He is professional, courteous and friendly. Thank you for having someone like Cliff on your team.

  Matt and Jenny Trigona

• Excellent service both times the men were here.

  Marianne Holycross

• "Staab & Sons are strictly customer focused. One would think most businesses would need to be customer oriented to survive, but franchised industry tends to focus on corporate gains more than customer satisfaction. Staab & Sons makes me feel like a member of their family. Straight talk, good solid work ethic, courteous and friendly staff and always communicating with me - the customer. They are knowledgeable, skilled and stand behind what they sell. It is rare I feel content after making a large investment whether it be a car or heating system. It generally takes time to learn if the product and seller are good quality and integrity. With Staab & Sons and their products, I felt safe from the start and after almost 2 years, still feel the same way. I was recommended to Staab & Sons by a friend and played the forwarded by recommending them to my own family and friends and will continue to do so because of the great service and positive experiences!"

• "We received quick after hour service and were very satisfied. I would recommend Staab & Sons highly! I called at 9:30 on Wednesday and Larry was here at 10:20 and completed the job by 11:30."

• "I notified Staab & Sons after reading in the Tribune Review that their company was awarded the Torch Award. Their pricing for labor was fair. The plumber Cliff was very knowledgeable, nice and cleaned up the area in which he worked. Extremely satisfied!!!"

• "If I could say 'more than satisfied,' I would. The phone representative was courteous and helpful. The technician (Bill) took time to explain what he was doing, the maintenance agreement, and all the charges at the end. Both technicians were very professional. My experience with Staab & Sons has always been excellent and this year was no exception. Everything was first class!"

• "I am a 10 year plus customer and would not go anywhere else. Good people to do business with!"