“Great, fast service! They sent me a text message alerting me that they would be arriving in 15 minutes. Fabian showed up right on time, and was courteous and professional. “
— Michael R.
“Fabian did a real nice job installing the toilet shut off valve. Very quick and thorough. Elizabeth and Linda were also great. …my house was without water for 3/4 of a day. I only called around 9am on a Friday morning in the middle of winter (ice on sidewalks/driveways), and Fabian had fixed my problem by just after 12 noon (in 1/2 hour) …”
— Frank Z.
Staab & Sons definitely proved they were different than most of the competition on the coldest night of the year. Our furnace went down around 11:30 pm (outside temp. -7) and I proceeded to call around to try to get service. Everyone was busy and said I would be looking at the next day as far as service. However, I received a call from Rich (technician) stating the same but asking what my problem was. He determined what the possible problem was and asked how mechanically inclined I was? He described the basic procedure and asked me to follow up with him. I proceeded to follow his instructions and to my surprise, the furnace was back in action and the fear and tension in my house was gone. The next day I still had Jim (technician) come out to check the system. The great experience from the night before continued as Jim thoroughly inspected the system and explained some maintenance issues, but said I had fixed the problem and that we had a good sound system. From my experience, it is apparent that Staab & Sons is in the business of attaining long-term customers by simply doing the needed service. This is rare, as I have heard many horror stories from friends and family. From the amount of people that have asked me for your company name and number after explaining my experience, I’m sure you will have a few more customers. When it’s truly time for a new furnace, I look forward to having Staab & Sons installing it and that’s a comforting thought. Rick, Jim, and your receptionist did a fantastic job.
— John Allen
Very pleased with the service & the air conditioner. Techs were very helpful and supplied all the information needed. Also cleaned up after installation. I would recommend STAAB to anyone…Thank You
— Michele Brooker
Brandon, Joe, GJR and Kris were/are highly competent professionals. Plus, they are nice guys.
— Mike Poland
Technician Rich Brown appeared genuine in advising options on our furnace.
— Leo Caromano
In the mist of the bitter cold weather and not being a customer, we were treated really good. We got service that day. The tech was very polite. All in all the service was great. Thank you!
— Denise Fleming
I was so impressed with the workmanship that I took a personal trip to the office to thank and tell management that I felt it was a job well done. Thank you!
— Bob Weihaus
Thank you so much for responding so quickly to the heat pump issue, and installing a new system that has been working great all winter. The technician/s were easy to communicate with and did a nice, clean installation. I would definitely recommend Staab. Thanks again!
— Elaine Miklosko
Staab’s have serviced our furnace since we moved into our house 48 years ago and we have always been pleased. The best part is the trust we feel and have for them. They are always honest and sincere in their work and efficient in solving or correcting our problems.
— Thomas Reddy
Bryrant Furnace Installation I got three quotes from different vendors. Staab & Sons replied with the most straightforward and concise responses to my questions. For example, they didn’t include any “extra work” like unneeded electrical work. Their price was in the middle of the three vendors. I thought it was a fair price. The installation went very smoothly. Bryrant A/C Installation Again I got three quotes. Staab & Sons were the middle of the pack in pricing. I asked if they could match the low bidder’s price. Instead of lowering price, they installed an upgraded model that was left from a canceled job for the same price as their bid. I got a great deal for this particular model. The installation was done very professionally.
— Gary Zak
I have used Staab & Sons for over five years, initially for installation of a whole house hybrid heating/cooling system. Based on their positive experience, I have recently used their plumbing service for main sewer trap replacement as well as replacing a hot water tank for auxiliary heating. Most recently, I had them upgrade a high-velocity cooling system to provide both heating and improved cooling for second-floor comfort. All have been positive experiences.
— Paul Krysik
Technicians were professional and on time and explained how to operate the equipment. I would highly recommend Staab & Sons to relatives and friends.
— Greg Chiprich
We asked how we could get our upper floor cooler. The guys brainstormed for about 1/2 hour and came up with a solution. They placed a cold air return above the furnace room door. There wasn’t any mess from that or the installation of the furnace/ac unit. The guys were great!!
— John Goodnight
Wonderful job!! Thank you!
— Arch Autenreith
“If I could say ‘more than satisfied,’ I would. The phone representative was courteous and helpful. The technician (Bill) took time to explain what he was doing, the maintenance agreement, and all the charges at the end. Both technicians were very professional. My experience with Staab & Sons has always been excellent and this year was no exception. Everything was first class!”
“I notified Staab & Sons after reading in the Tribune Review that their company was awarded the Torch Award. Their pricing for labor was fair. The plumber Cliff was very knowledgeable, nice and cleaned up the area in which he worked. Extremely satisfied!!!”
“We received quick after hour service and were very satisfied. I would recommend Staab & Sons highly! I called at 9:30 on Wednesday and Larry was here at 10:20 and completed the job by 11:30.”
“Staab & Sons are strictly customer focused. One would think most businesses would need to be customer oriented to survive, but franchised industry tends to focus on corporate gains more than customer satisfaction. Staab & Sons makes me feel like a member of their family. Straight talk, good solid work ethic, courteous and friendly staff and always communicating with me – the customer. They are knowledgeable, skilled and stand behind what they sell. It is rare I feel content after making a large investment whether it be a car or heating system. It generally takes time to learn if the product and seller are good quality and integrity. With Staab & Sons and their products, I felt safe from the start and after almost 2 years, still feel the same way. I was recommended to Staab & Sons by a friend and played the forwarded by recommending them to my own family and friends and will continue to do so because of the great service and positive experiences!”
Thank you for coming and getting a wonderful job done. When I need help with my home I know who to call! Thanks again
Brandon & Bill were very courteous and professional. I would and will recommend Staab & Sons to anyone I know looking for service or new heating, cooling or plumbing services.
You guys handled what I consider a pretty big job with ease.
“I am a 10 year plus customer and would not go anywhere else. Good people to do business with!”
